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Frequently Asked Questions
Quick answers to common questions.
You can cancel or modify bookings from My Rides in your account. Cancellations made 24 h before pickup are free of charge.
We accept all major credit and debit cards (Visa, Mastercard, Amex). Payments are processed securely via Stripe.
For airport pickups we include 60 minutes of free waiting time. For all other pickups, 15 minutes of free waiting time applies.
Visit our For Chauffeurs page and complete the 3-step online application. Our team reviews applications within 3 business days.
Our chauffeurs track flight status in real-time. If your flight is delayed, your ride is automatically rescheduled at no extra cost.
Prefer to talk?
Call us anytime — our support team is available 24/7 to help with any urgent issue.
+234 816 141 0860Our Location
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